The Chancellor of the Duchy of Lancaster and Minister for the Cabinet Office has today made the following Written Ministerial Statement.
I am today publishing a report on the performance of Departments and Agencies on handling correspondence from Members and Peers during the calendar year 2017. Details are set out in the table below. Corresponding statistics for 2016 can be found on 11 July 2017, Volume 627 (HCWS35).
Departmental figures are based on substantive replies unless otherwise indicated. The footnotes to the table provide general background information on how the figures have been compiled.
Correspondence from MP/Peers to Ministers and Agency Chief Executives 2017 (1) | |||
Department or Agency | Target set for reply (working days) | Number of letters received | % of replies within target |
Attorney General’s Office | 20 | 202 | 98% |
Department for Business, Energy and Industrial Strategy | 15 | 4032 | 65% |
- Insolvency Service | 15 | 33 | 100% |
- Land Registry | 15 | 87 | 93% |
- Companies House | 10 | 44 | 98% |
Cabinet Office | 15 | 682 | 93% |
Charity Commission | 15 | 181 | 71% |
Ministry of Housing, Communities and Local Government | 15 | 8060 | 46% |
- Planning Inspectorate | 10 | 127 | 25% |
Crown Prosecution Service | 20 | 270 | 70% |
Department for Digital Culture, Media and Sport | 20 | 4112 | 89% |
- National Archives | 20 | 21 | 100% |
Ministry of Defence | 20 | 2588 | 96% |
Department for Education | 15 | 7671 | 57% |
Department for Environment, Food and Rural Affairs | 15 | 5563 | 71% |
- Animal and Plant Health Agency | 15 | 38 | 98% |
- Rural Payments Agency | 15 | 157 | 70% |
Department for Exiting the European Union | 20 | 2884 | 73% |
Food Standards Agency (*) |
|
|
|
(*) FSA Ministers replies | 20 | 35 | 91% |
(*) FSA Chair/CE replies | 20 | 43 | 58% |
Foreign and Commonwealth Office | 20 | 6420 | 87% |
Government Legal Department | 10 | 10 | 100% |
Department of Health and Social Care | 18 | 12627 | 91% |
- Medicines and Healthcare Products Regulatory Agency | 20 | 35 | 97% |
- Public Health England | 18 | 80 | 98% |
Home Office | 15 | 5977 | 54% |
- UK Visas & Immigration/Immigration Enforcement/Border Force | 20 | 39369 | 83% |
- Her Majesty's Passport Office | 20 | 2235 | 91% |
Department for International Development | 15 | 1423 | 93% |
Department for International Trade | 15 | 913 | 77% |
Ministry of Justice | 15 | 2539 | 88% |
- HM Courts Service and Tribunals Service (*) |
|
|
|
(*) Where Ministers replied | 15 | 656 | 94% |
(*) Where CEO replied | 15 | 348 | 96% |
- Her Majesty’s Prison and Probation Service (*) |
|
|
|
(*) Where Ministers replied | 15 | 888 | 81% |
(*) Where CEO replied | 10 | 297 | 92% |
- Office of the Public Guardian (*) |
|
|
|
(*) Where Ministers replied | 15 | 45 | 93% |
(*) Where CEO replied | 10 | 44 | 93% |
Northern Ireland Office | 15 | 527 | 83% |
Office for Standards in Education, Children's Services and Skills | 15 | 229 | 80% |
Office of Gas and Electricity Markets | 15 | 209 | 97% |
Office of the Leader of the House of Commons | 15 | 192 | 94% |
Office of the Leader of the House of Lords | 15 | 15 | 100% |
Office of Rail and Road | 20 | 45 | 76% |
OFWAT (Water Services Regulation Authority) | 15 | 29 | 72% |
Scotland Office | 15 | 70 | 73% |
Serious Fraud Office | 20 | 45 | 93% |
Department for Transport | 20 | 6294 | 80% |
- Driver and Vehicle Licensing Agency | 7 | 1877 | 99% |
- Driver and Vehicle Standards Agency | 10 | 190 | 100% |
- Maritime and Coastguard Agency | 10 | 15 | 100% |
HM Treasury | 15 | 6489 | 77% |
- H M Revenue and Customs (*) |
|
|
|
(*) Where Ministers replied | 15 | 1068 | 60% |
(*) Where CEO replied | 15 | 5775 | 84% |
- Valuation Office Agency (2) | 15 | 686 | 49% |
Wales Office | 15 | 87 | 86% |
Department for Work and Pensions | 20 | 11168 | 88% |
- Health and Safety Executive | 15 | 87 | 100% |
- Human Resources | 15 | 50 | 100% |
- Director General | 15 | 2140 | 83% |
(1) Departments and Agencies which received 10 MPs/Peers letters or fewer are not shown in this table. Holding or interim replies are not included unless otherwise indicated. The report does not include correspondence considered as Freedom of Information requests. (2) The Valuation Office Agency is an executive agency, sponsored by HM Revenue & Customs.
","house":"Lords","noticeNumber":0,"hasAttachments":false,"hasLinkedStatements":false,"linkedStatements":null,"attachments":[]},"links":[{"rel":"self","href":"/Statements/931275","method":"GET"}]}