{"value":{"id":872529,"memberId":2616,"member":null,"memberRole":"Parliamentary Under-Secretary of State (Department for Business, Energy and Industrial Strategy) ","uin":"HLWS568","dateMade":"2018-03-27T00:00:00","answeringBodyId":201,"answeringBodyName":"Department for Business, Energy and Industrial Strategy","title":"COMPANIES HOUSE PUBLIC TARGETS 2018/19","text":"<p>I have set Companies House the following targets for the year 2018/19:</p><p> </p><table><tbody><tr><td><p> </p><p><strong>Public Targets</strong></p></td></tr><tr><td><p>Ensure our digital services are available 99.9% of the time</p></td></tr><tr><td><p>Ensure no vacancy within the digital area remains unfilled for more than three months</p></td></tr><tr><td><p>Provide a digital service for the filing of small full accounts</p></td></tr><tr><td><p>Achieve a digital take-up rate of 40% for filings for voluntary dissolution</p></td></tr><tr><td><p>Ensure that 97% of companies have an up-to-date confirmation statement</p></td></tr><tr><td><p>Respond to 95% of complaints about information on people with Significant Control (PSC) within 10 days</p></td></tr><tr><td><p>Achieve a customer satisfaction rate of 88%</p></td></tr><tr><td><p>Reduce the cost of our business activities by 3.5%</p></td></tr></tbody></table><p> </p>","house":"Lords","noticeNumber":0,"hasAttachments":false,"hasLinkedStatements":true,"linkedStatements":[{"linkedStatementId":872524,"linkType":"JointStatement","linkDate":"2018-03-27T00:00:00"}],"attachments":[]},"links":[{"rel":"self","href":"/Statements/872529","method":"GET"}]}