{"value":{"id":229297,"memberId":4284,"member":null,"memberRole":"Parliamentary Under Secretary of State for Business, Innovation and Skills, Minister for Intellectual Property","uin":"HLWS431","dateMade":"2015-03-24T00:00:00","answeringBodyId":26,"answeringBodyName":"Department for Business, Innovation and Skills","title":"Companies House Public Targets 2015-16","text":"<p>My Rt hon Friend the Minister for Business and Enterprise and Energy (Matthew Hancock) has today made the following statement.</p><p> </p><p>I have set Companies House the following targets for the year 2015/16:</p><p> </p><p> </p><p> </p><table><tbody><tr><td><p> </p><p><strong>Public Targets</strong></p></td></tr><tr><td><p> </p><p><strong>Digital</strong></p><p> </p></td></tr><tr><td><p>To achieve an average electronic filing target of 85% (received and accepted) by the end of the year</p></td></tr><tr><td><p> </p><p><strong>Customer</strong></p><p> </p></td></tr><tr><td><p>Achieve an overall satisfaction score of more than 88% in the Companies House satisfaction Survey</p></td></tr><tr><td><p> </p><p><strong>Efficiency</strong></p><p> </p></td></tr><tr><td><p>To reduce the average cost per company, adjusted for inflation and excluding exceptional items, by 10% in 2015/16.</p></td></tr><tr><td><p> </p><p><strong>Compliance</strong></p><p> </p></td></tr><tr><td><p>To achieve a monthly compliance rate of 94% for accounts submitted to Companies House</p></td></tr><tr><td><p>To achieve a monthly compliance rate of 77% for annual returns submitted to Companies House</p></td></tr><tr><td><p> </p><p><strong>Service availability</strong></p><p> </p></td></tr><tr><td><p>Our online services are available 99.9% of the time</p></td></tr></tbody></table><p> </p>","house":"Lords","noticeNumber":0,"hasAttachments":false,"hasLinkedStatements":true,"linkedStatements":[{"linkedStatementId":229271,"linkType":"JointStatement","linkDate":"2015-03-24T00:00:00"}],"attachments":[]},"links":[{"rel":"self","href":"/Statements/229297","method":"GET"}]}