{"value":{"id":1347865,"memberId":4336,"member":null,"memberRole":"Parliamentary Under Secretary of State (Minister for Business, Energy and Corporate Responsibility)","uin":"HLWS188","dateMade":"2021-07-19T00:00:00","answeringBodyId":201,"answeringBodyName":"Department for Business, Energy and Industrial Strategy","title":"Companies House Corporate Targets 2021/2022","text":"<p>I have set Companies House the following corporate targets for the year 2021/2022:<br><br></p><p><strong>Complete and up to date data</strong></p><p>97% of companies on the register will have an up-to-date confirmation statement.</p><p><strong>Digital Service Availability</strong></p><p>Digital services will be available for a minimum of 99.9% of the time.</p><p><strong>New Services</strong></p><p>Develop a new online journey for submission of confirmation statements.</p><p>Develop a digital filing capability for insolvency transactions.</p><p><strong>Customer Satisfaction</strong></p><p>Be in the top quartile of public service organisations for customer satisfaction.</p><p><strong>Diversity</strong></p><p>Increase the number of staff recruited to Companies House from under-represented groups by 10%.</p><p><strong>Delivering Value</strong></p><p>Manage expenditure within budgetary limits.</p><p><strong>Spending with small and medium businesses</strong></p><p>15% of spend will be spent directly with small and medium businesses.</p>","house":"Lords","noticeNumber":0,"hasAttachments":false,"hasLinkedStatements":true,"linkedStatements":[{"linkedStatementId":1347856,"linkType":"JointStatement","linkDate":"2021-07-19T00:00:00"}],"attachments":[]},"links":[{"rel":"self","href":"/Statements/1347865","method":"GET"}]}