{"value":{"id":1121265,"memberId":1487,"member":null,"memberRole":"Minister of State, Ministry of Defence","uin":"HCWS1507","dateMade":"2019-04-11T00:00:00","answeringBodyId":11,"answeringBodyName":"Ministry of Defence","title":"Service Complaints Ombudsman - Annual Report 2018","text":"<p>I am pleased to lay before Parliament today the Service Complaints Ombudsman’s annual report for 2018 on the fairness, effectiveness and efficiency of the Service complaints system.</p><p> </p><p>This report is published by Nicola Williams and covers the third year of operation of the reformed Service complaints system and the work of her office in 2018.</p><p> </p><p>The findings of the report and the new recommendations made will now be fully considered by the Ministry of Defence, and a formal response to the Ombudsman will follow once that work is complete.</p><p> </p>","house":"Commons","noticeNumber":4,"hasAttachments":false,"hasLinkedStatements":false,"linkedStatements":null,"attachments":[]},"links":[{"rel":"self","href":"/Statements/1121265","method":"GET"}]}