{"value":{"id":1751945,"askingMemberId":4903,"askingMember":null,"house":"Lords","memberHasInterest":false,"dateTabled":"2024-12-19T00:00:00","dateForAnswer":"2025-01-07T00:00:00","uin":"HL3669","questionText":"To ask His Majesty's Government how many and what proportion of Personal Independence Payment assessments were carried out (1) face-to-face, (2) remotely and (3) on paper in each month since March 2020.","answeringBodyId":29,"answeringBodyName":"Department for Work and Pensions","isWithdrawn":false,"isNamedDay":false,"groupedQuestions":[],"answerIsHolding":false,"answerIsCorrection":false,"answeringMemberId":4147,"answeringMember":null,"correctingMemberId":null,"correctingMember":null,"dateAnswered":"2025-01-06T00:00:00","answerText":"<p>The number and proportion of Personal Independence Payment (PIP) assessments carried out (a) face-to-face (b) remotely (this includes telephone and video) and (c) paper-based can be found in the tables below.</p><p> </p><p><strong>March 2020 to December 2020 </strong></p><p><strong> </strong></p><table><tbody><tr><td><p><strong>Month</strong></p></td><td colspan=\"2\"><p><strong>Face-to-Face</strong></p></td><td colspan=\"2\"><p><strong>Remote</strong></p></td><td colspan=\"2\"><p><strong>Paper-Based</strong></p></td><td colspan=\"2\"><p><strong>Unspecified</strong></p></td></tr><tr><td><p><strong> </strong></p></td><td><p>Number</p></td><td><p>Proportion</p></td><td><p>Number</p></td><td><p>Proportion</p></td><td><p>Number</p></td><td><p>Proportion</p></td><td><p>Number</p></td><td><p>Proportion</p></td></tr><tr><td><p><strong>Mar-20</strong></p></td><td><p>0</p></td><td><p>0%</p></td><td><p>13,610</p></td><td><p>46%</p></td><td><p>15,980</p></td><td><p>54%</p></td><td><p>0</p></td><td><p>0%</p></td></tr><tr><td><p><strong>Apr-20</strong></p></td><td><p>0</p></td><td><p>0%</p></td><td><p>38,090</p></td><td><p>73%</p></td><td><p>13,970</p></td><td><p>27%</p></td><td><p>0</p></td><td><p>0%</p></td></tr><tr><td><p><strong>May-20</strong></p></td><td><p>0</p></td><td><p>0%</p></td><td><p>42,830</p></td><td><p>82%</p></td><td><p>9,460</p></td><td><p>18%</p></td><td><p>0</p></td><td><p>0%</p></td></tr><tr><td><p><strong>Jun-20</strong></p></td><td><p>0</p></td><td><p>0%</p></td><td><p>47,000</p></td><td><p>86%</p></td><td><p>7,760</p></td><td><p>14%</p></td><td><p>0</p></td><td><p>0%</p></td></tr><tr><td><p><strong>Jul-20</strong></p></td><td><p>0</p></td><td><p>0%</p></td><td><p>52,440</p></td><td><p>87%</p></td><td><p>7,950</p></td><td><p>13%</p></td><td><p>0</p></td><td><p>0%</p></td></tr><tr><td><p><strong>Aug-20</strong></p></td><td><p>0</p></td><td><p>0%</p></td><td><p>48,370</p></td><td><p>87%</p></td><td><p>7,500</p></td><td><p>13%</p></td><td><p>0</p></td><td><p>0%</p></td></tr><tr><td><p><strong>Sep-20</strong></p></td><td><p>0</p></td><td><p>0%</p></td><td><p>53,690</p></td><td><p>83%</p></td><td><p>11,120</p></td><td><p>17%</p></td><td><p>0</p></td><td><p>0%</p></td></tr><tr><td><p><strong>Oct-20</strong></p></td><td><p>0</p></td><td><p>0%</p></td><td><p>59,110</p></td><td><p>81%</p></td><td><p>14,000</p></td><td><p>19%</p></td><td><p>0</p></td><td><p>0%</p></td></tr><tr><td><p><strong>Nov-20</strong></p></td><td><p>0</p></td><td><p>0%</p></td><td><p>53,740</p></td><td><p>82%</p></td><td><p>11,860</p></td><td><p>18%</p></td><td><p>0</p></td><td><p>0%</p></td></tr><tr><td><p><strong>Dec-20</strong></p></td><td><p>0</p></td><td><p>0%</p></td><td><p>46,120</p></td><td><p>82%</p></td><td><p>10,010</p></td><td><p>18%</p></td><td><p>0</p></td><td><p>0%</p></td></tr></tbody></table><p><strong> </strong></p><p><strong>2021</strong></p><p><strong> </strong></p><table><tbody><tr><td><p><strong>Month</strong></p></td><td colspan=\"2\"><p><strong>Face-to-Face</strong></p></td><td colspan=\"2\"><p><strong>Remote</strong></p></td><td colspan=\"2\"><p><strong>Paper-Based</strong></p></td><td colspan=\"2\"><p><strong>Unspecified</strong></p></td></tr><tr><td><p><strong> </strong></p></td><td><p>Number</p></td><td><p>Proportion</p></td><td><p>Number</p></td><td><p>Proportion</p></td><td><p>Number</p></td><td><p>Proportion</p></td><td><p>Number</p></td><td><p>Proportion</p></td></tr><tr><td><p><strong>Jan-21</strong></p></td><td><p>0</p></td><td><p>0%</p></td><td><p>53,730</p></td><td><p>83%</p></td><td><p>10,970</p></td><td><p>17%</p></td><td><p>0</p></td><td><p>0%</p></td></tr><tr><td><p><strong>Feb-21</strong></p></td><td><p>0</p></td><td><p>0%</p></td><td><p>52,860</p></td><td><p>83%</p></td><td><p>10,480</p></td><td><p>17%</p></td><td><p>0</p></td><td><p>0%</p></td></tr><tr><td><p><strong>Mar-21</strong></p></td><td><p>0</p></td><td><p>0%</p></td><td><p>60,160</p></td><td><p>85%</p></td><td><p>10,800</p></td><td><p>15%</p></td><td><p>0</p></td><td><p>0%</p></td></tr><tr><td><p><strong>Apr-21</strong></p></td><td><p>0</p></td><td><p>0%</p></td><td><p>48,670</p></td><td><p>83%</p></td><td><p>9,760</p></td><td><p>17%</p></td><td><p>0</p></td><td><p>0%</p></td></tr><tr><td><p><strong>May-21</strong></p></td><td><p>0</p></td><td><p>0%</p></td><td><p>46,280</p></td><td><p>82%</p></td><td><p>9,840</p></td><td><p>18%</p></td><td><p>0</p></td><td><p>0%</p></td></tr><tr><td><p><strong>Jun-21</strong></p></td><td><p>10</p></td><td><p>0%</p></td><td><p>51,140</p></td><td><p>83%</p></td><td><p>10,490</p></td><td><p>17%</p></td><td><p>0</p></td><td><p>0%</p></td></tr><tr><td><p><strong>Jul-21</strong></p></td><td><p>50</p></td><td><p>0%</p></td><td><p>52,000</p></td><td><p>83%</p></td><td><p>10,810</p></td><td><p>17%</p></td><td><p>0</p></td><td><p>0%</p></td></tr><tr><td><p><strong>Aug-21</strong></p></td><td><p>2,430</p></td><td><p>4%</p></td><td><p>46,240</p></td><td><p>79%</p></td><td><p>9,930</p></td><td><p>17%</p></td><td><p>0</p></td><td><p>0%</p></td></tr><tr><td><p><strong>Sep-21</strong></p></td><td><p>5,340</p></td><td><p>8%</p></td><td><p>50,290</p></td><td><p>76%</p></td><td><p>10,590</p></td><td><p>16%</p></td><td><p>0</p></td><td><p>0%</p></td></tr><tr><td><p><strong>Oct-21</strong></p></td><td><p>5,190</p></td><td><p>8%</p></td><td><p>50,510</p></td><td><p>76%</p></td><td><p>10,520</p></td><td><p>16%</p></td><td><p>0</p></td><td><p>0%</p></td></tr><tr><td><p><strong>Nov-21</strong></p></td><td><p>5,640</p></td><td><p>8%</p></td><td><p>55,470</p></td><td><p>76%</p></td><td><p>11,500</p></td><td><p>16%</p></td><td><p>0</p></td><td><p>0%</p></td></tr><tr><td><p><strong>Dec-21</strong></p></td><td><p>3,730</p></td><td><p>6%</p></td><td><p>44,180</p></td><td><p>77%</p></td><td><p>9,440</p></td><td><p>16%</p></td><td><p>0</p></td><td><p>0%</p></td></tr></tbody></table><p><strong> </strong></p><p><strong> </strong></p><p><strong> </strong></p><p><strong> </strong></p><p><strong> </strong></p><p><strong> </strong></p><p><strong>2022 </strong></p><p><strong> </strong></p><table><tbody><tr><td><p><strong>Month</strong></p></td><td colspan=\"2\"><p><strong>Face-to-Face</strong></p></td><td colspan=\"2\"><p><strong>Remote</strong></p></td><td colspan=\"2\"><p><strong>Paper-Based</strong></p></td><td colspan=\"2\"><p><strong>Unspecified</strong></p></td></tr><tr><td><p><strong> </strong></p></td><td><p>Number</p></td><td><p>Proportion</p></td><td><p>Number</p></td><td><p>Proportion</p></td><td><p>Number</p></td><td><p>Proportion</p></td><td><p>Number</p></td><td><p>Proportion</p></td></tr><tr><td><p><strong>Jan-22</strong></p></td><td><p>90</p></td><td><p>0%</p></td><td><p>61,300</p></td><td><p>83%</p></td><td><p>12,170</p></td><td><p>17%</p></td><td><p>0</p></td><td><p>0%</p></td></tr><tr><td><p><strong>Feb-22</strong></p></td><td><p>3,150</p></td><td><p>4%</p></td><td><p>58,070</p></td><td><p>78%</p></td><td><p>13,170</p></td><td><p>18%</p></td><td><p>0</p></td><td><p>0%</p></td></tr><tr><td><p><strong>Mar-22</strong></p></td><td><p>6,390</p></td><td><p>8%</p></td><td><p>63,230</p></td><td><p>75%</p></td><td><p>15,050</p></td><td><p>18%</p></td><td><p>0</p></td><td><p>0%</p></td></tr><tr><td><p><strong>Apr-22</strong></p></td><td><p>5,100</p></td><td><p>7%</p></td><td><p>53,580</p></td><td><p>75%</p></td><td><p>12,950</p></td><td><p>18%</p></td><td><p>0</p></td><td><p>0%</p></td></tr><tr><td><p><strong>May-22</strong></p></td><td><p>5,690</p></td><td><p>7%</p></td><td><p>63,750</p></td><td><p>77%</p></td><td><p>13,710</p></td><td><p>16%</p></td><td><p>0</p></td><td><p>0%</p></td></tr><tr><td><p><strong>Jun-22</strong></p></td><td><p>5,480</p></td><td><p>7%</p></td><td><p>58,730</p></td><td><p>75%</p></td><td><p>13,790</p></td><td><p>18%</p></td><td><p>0</p></td><td><p>0%</p></td></tr><tr><td><p><strong>Jul-22</strong></p></td><td><p>5,350</p></td><td><p>7%</p></td><td><p>59,420</p></td><td><p>75%</p></td><td><p>14,380</p></td><td><p>18%</p></td><td><p>0</p></td><td><p>0%</p></td></tr><tr><td><p><strong>Aug-22</strong></p></td><td><p>5,950</p></td><td><p>7%</p></td><td><p>60,870</p></td><td><p>73%</p></td><td><p>14,910</p></td><td><p>18%</p></td><td><p>1,990</p></td><td><p>2%</p></td></tr><tr><td><p><strong>Sep-22</strong></p></td><td><p>6,450</p></td><td><p>8%</p></td><td><p>60,050</p></td><td><p>71%</p></td><td><p>15,540</p></td><td><p>18%</p></td><td><p>2,480</p></td><td><p>3%</p></td></tr><tr><td><p><strong>Oct-22</strong></p></td><td><p>7,080</p></td><td><p>8%</p></td><td><p>63,190</p></td><td><p>71%</p></td><td><p>15,990</p></td><td><p>18%</p></td><td><p>2,190</p></td><td><p>2%</p></td></tr><tr><td><p><strong>Nov-22</strong></p></td><td><p>7,540</p></td><td><p>8%</p></td><td><p>68,890</p></td><td><p>71%</p></td><td><p>18,340</p></td><td><p>19%</p></td><td><p>2,260</p></td><td><p>2%</p></td></tr><tr><td><p><strong>Dec-22</strong></p></td><td><p>5,260</p></td><td><p>7%</p></td><td><p>50,500</p></td><td><p>71%</p></td><td><p>13,810</p></td><td><p>19%</p></td><td><p>2,030</p></td><td><p>3%</p></td></tr></tbody></table><p><strong> </strong></p><p><strong>2023</strong></p><p><strong> </strong></p><table><tbody><tr><td><p><strong>Month</strong></p></td><td colspan=\"2\"><p><strong>Face-to-Face</strong></p></td><td colspan=\"2\"><p><strong>Remote</strong></p></td><td colspan=\"2\"><p><strong>Paper-Based</strong></p></td><td colspan=\"2\"><p><strong>Unspecified</strong></p></td></tr><tr><td><p><strong> </strong></p></td><td><p>Number</p></td><td><p>Proportion</p></td><td><p>Number</p></td><td><p>Proportion</p></td><td><p>Number</p></td><td><p>Proportion</p></td><td><p>Number</p></td><td><p>Proportion</p></td></tr><tr><td><p><strong>Jan-23</strong></p></td><td><p>6,150</p></td><td><p>6%</p></td><td><p>70,490</p></td><td><p>73%</p></td><td><p>17,750</p></td><td><p>18%</p></td><td><p>2,310</p></td><td><p>2%</p></td></tr><tr><td><p><strong>Feb-23</strong></p></td><td><p>6,880</p></td><td><p>8%</p></td><td><p>63,600</p></td><td><p>71%</p></td><td><p>17,420</p></td><td><p>19%</p></td><td><p>2,210</p></td><td><p>2%</p></td></tr><tr><td><p><strong>Mar-23</strong></p></td><td><p>7,210</p></td><td><p>7%</p></td><td><p>75,650</p></td><td><p>72%</p></td><td><p>20,200</p></td><td><p>19%</p></td><td><p>2,480</p></td><td><p>2%</p></td></tr><tr><td><p><strong>Apr-23</strong></p></td><td><p>6,610</p></td><td><p>8%</p></td><td><p>57,590</p></td><td><p>70%</p></td><td><p>16,260</p></td><td><p>20%</p></td><td><p>2,080</p></td><td><p>3%</p></td></tr><tr><td><p><strong>May-23</strong></p></td><td><p>7,290</p></td><td><p>8%</p></td><td><p>66,110</p></td><td><p>70%</p></td><td><p>18,600</p></td><td><p>20%</p></td><td><p>2,340</p></td><td><p>2%</p></td></tr><tr><td><p><strong>Jun-23</strong></p></td><td><p>7,400</p></td><td><p>7%</p></td><td><p>71,570</p></td><td><p>71%</p></td><td><p>19,800</p></td><td><p>20%</p></td><td><p>2,450</p></td><td><p>2%</p></td></tr><tr><td><p><strong>Jul-23</strong></p></td><td><p>7,480</p></td><td><p>8%</p></td><td><p>68,910</p></td><td><p>71%</p></td><td><p>18,270</p></td><td><p>19%</p></td><td><p>2,530</p></td><td><p>3%</p></td></tr><tr><td><p><strong>Aug-23</strong></p></td><td><p>7,950</p></td><td><p>8%</p></td><td><p>68,420</p></td><td><p>69%</p></td><td><p>20,440</p></td><td><p>21%</p></td><td><p>2,420</p></td><td><p>2%</p></td></tr><tr><td><p><strong>Sep-23</strong></p></td><td><p>7,440</p></td><td><p>8%</p></td><td><p>68,990</p></td><td><p>70%</p></td><td><p>19,690</p></td><td><p>20%</p></td><td><p>2,540</p></td><td><p>3%</p></td></tr><tr><td><p><strong>Oct-23</strong></p></td><td><p>7,700</p></td><td><p>7%</p></td><td><p>73,240</p></td><td><p>70%</p></td><td><p>21,110</p></td><td><p>20%</p></td><td><p>2,790</p></td><td><p>3%</p></td></tr><tr><td><p><strong>Nov-23</strong></p></td><td><p>7,400</p></td><td><p>7%</p></td><td><p>76,030</p></td><td><p>70%</p></td><td><p>22,250</p></td><td><p>20%</p></td><td><p>2,850</p></td><td><p>3%</p></td></tr><tr><td><p><strong>Dec-23</strong></p></td><td><p>5,430</p></td><td><p>7%</p></td><td><p>52,740</p></td><td><p>70%</p></td><td><p>14,810</p></td><td><p>20%</p></td><td><p>2,420</p></td><td><p>3%</p></td></tr></tbody></table><p><strong> </strong></p><p><strong>January 2024 to November 2024</strong></p><p><strong> </strong></p><table><tbody><tr><td><p><strong>Month</strong></p></td><td colspan=\"2\"><p><strong>Face-to-Face</strong></p></td><td colspan=\"2\"><p><strong>Remote</strong></p></td><td colspan=\"2\"><p><strong>Paper-Based</strong></p></td><td colspan=\"2\"><p><strong>Unspecified</strong></p></td></tr><tr><td><p><strong> </strong></p></td><td><p>Number</p></td><td><p>Proportion</p></td><td><p>Number</p></td><td><p>Proportion</p></td><td><p>Number</p></td><td><p>Proportion</p></td><td><p>Number</p></td><td><p>Proportion</p></td></tr><tr><td><p><strong>Jan-24</strong></p></td><td><p>6,650</p></td><td><p>6%</p></td><td><p>74,750</p></td><td><p>72%</p></td><td><p>20,030</p></td><td><p>19%</p></td><td><p>2,680</p></td><td><p>3%</p></td></tr><tr><td><p><strong>Feb-24</strong></p></td><td><p>7,260</p></td><td><p>7%</p></td><td><p>75,730</p></td><td><p>73%</p></td><td><p>17,750</p></td><td><p>17%</p></td><td><p>3,110</p></td><td><p>3%</p></td></tr><tr><td><p><strong>Mar-24</strong></p></td><td><p>6,460</p></td><td><p>7%</p></td><td><p>69,570</p></td><td><p>73%</p></td><td><p>17,010</p></td><td><p>18%</p></td><td><p>2,370</p></td><td><p>2%</p></td></tr><tr><td><p><strong>Apr-24</strong></p></td><td><p>5,910</p></td><td><p>6%</p></td><td><p>73,580</p></td><td><p>74%</p></td><td><p>17,210</p></td><td><p>17%</p></td><td><p>2,210</p></td><td><p>2%</p></td></tr><tr><td><p><strong>May-24</strong></p></td><td><p>5,630</p></td><td><p>6%</p></td><td><p>74,400</p></td><td><p>74%</p></td><td><p>18,210</p></td><td><p>18%</p></td><td><p>2,010</p></td><td><p>2%</p></td></tr><tr><td><p><strong>Jun-24</strong></p></td><td><p>5,330</p></td><td><p>6%</p></td><td><p>71,410</p></td><td><p>74%</p></td><td><p>17,450</p></td><td><p>18%</p></td><td><p>1,940</p></td><td><p>2%</p></td></tr><tr><td><p><strong>Jul-24</strong></p></td><td><p>5,650</p></td><td><p>5%</p></td><td><p>78,000</p></td><td><p>74%</p></td><td><p>19,260</p></td><td><p>18%</p></td><td><p>2,150</p></td><td><p>2%</p></td></tr><tr><td><p><strong>Aug-24</strong></p></td><td><p>3,430</p></td><td><p>4%</p></td><td><p>72,040</p></td><td><p>77%</p></td><td><p>16,980</p></td><td><p>18%</p></td><td><p>1,180</p></td><td><p>1%</p></td></tr><tr><td><p><strong>Sep-24</strong></p></td><td><p>1,270</p></td><td><p>2%</p></td><td><p>59,780</p></td><td><p>81%</p></td><td><p>12,660</p></td><td><p>17%</p></td><td><p>180</p></td><td><p>0%</p></td></tr><tr><td><p><strong>Oct-24</strong></p></td><td><p>2,580</p></td><td><p>2%</p></td><td><p>82,890</p></td><td><p>79%</p></td><td><p>18,430</p></td><td><p>18%</p></td><td><p>400</p></td><td><p>0%</p></td></tr><tr><td><p><strong>Nov-24</strong></p></td><td><p>3,620</p></td><td><p>4%</p></td><td><p>70,810</p></td><td><p>77%</p></td><td><p>16,410</p></td><td><p>18%</p></td><td><p>1,350</p></td><td><p>1%</p></td></tr></tbody></table><p><strong> </strong></p><p><strong> </strong></p><p><strong> </strong></p><p><strong> </strong></p><p><strong>Please Note</strong></p><p><strong> </strong></p><ul><li>All volumes have been rounded to the nearest 10.</li><li>Percentages and volumes may not add up to 100% due to rounding.</li><li>Remote assessments include telephone and video assessments.</li><li>There are a proportion of assessments where the channel is unspecified. We have included these assessments for completion.</li><li>All the above data is derived from contractual management information produced by the assessment suppliers</li><li>The above data is derived from unpublished management information which is collected for internal departmental use only and has not been quality assured to Official Statistics Publication standards.</li></ul><p> </p>","originalAnswerText":"","comparableAnswerText":"","dateAnswerCorrected":null,"dateHoldingAnswer":null,"attachmentCount":0,"heading":"Personal Independence Payment: Medical Examinations","attachments":[],"groupedQuestionsDates":[]},"links":[{"rel":"self","href":"/Questions/1751945","method":"GET"}]}