{"value":{"id":1664037,"askingMemberId":435,"askingMember":null,"house":"Commons","memberHasInterest":false,"dateTabled":"2023-10-13T00:00:00","dateForAnswer":"2023-10-17T00:00:00","uin":"201890","questionText":"To ask the Chancellor of the Exchequer, whether he has made an assessment of the efficiency of the Respect at Work programme in HMRC.","answeringBodyId":14,"answeringBodyName":"Treasury","isWithdrawn":false,"isNamedDay":false,"groupedQuestions":[],"answerIsHolding":false,"answerIsCorrection":false,"answeringMemberId":4399,"answeringMember":null,"correctingMemberId":null,"correctingMember":null,"dateAnswered":"2023-10-18T00:00:00","answerText":"HMRC published an independent review about what it’s like to work at HMRC, <a href=\"https://www.gov.uk/government/publications/hmrcs-respect-at-work-review\" target=\"_blank\">Respect at Work Review</a> in 2019. The review made a series of recommendations that HMRC implemented including significant changes to departmental policy, processes and practice.<p> </p>The programme closed at the end of March 2023 and ongoing work was absorbed into business as usual. As reported (on page 50) of <a href=\"https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1179615/HMRC_annual_report_and_accounts_2022_to_2023.pdf\" target=\"_blank\">HMRC’s Annual Report and Accounts</a> HMRC’s activities in 2022-23 included ‘delivering the remaining aspects of the Respect at Work Programme’. ","originalAnswerText":"","comparableAnswerText":"","dateAnswerCorrected":null,"dateHoldingAnswer":null,"attachmentCount":0,"heading":"Revenue and Customs: Personnel Management","attachments":[],"groupedQuestionsDates":[]},"links":[{"rel":"self","href":"/Questions/1664037","method":"GET"}]}