{"value":{"id":1316319,"askingMemberId":4243,"askingMember":null,"house":"Commons","memberHasInterest":false,"dateTabled":"2021-05-19T00:00:00","dateForAnswer":"2021-05-24T00:00:00","uin":"3875","questionText":"To ask the Secretary of State for Health and Social Care, what support his Department is providing to people trying to secure accommodation through the covid-19 hotel quarantine booking portal in response to increased demand for accommodation as a result of the increased size of the red list country list.","answeringBodyId":17,"answeringBodyName":"Department of Health and Social Care","isWithdrawn":false,"isNamedDay":true,"groupedQuestions":[],"answerIsHolding":false,"answerIsCorrection":false,"answeringMemberId":4380,"answeringMember":null,"correctingMemberId":null,"correctingMember":null,"dateAnswered":"2021-05-27T00:00:00","answerText":"<p>In addition to the web portal, Corporate Travel Management (CTM) have a large international call centre which is able to assist guests to make their booking. The call centre is available 24 hours a day, seven days a week and has multilingual capability. The capacity of the call centre is increased whenever there is a new addition to the ‘red list’. In addition to the regular call centre capability CTM have set up a separate call centre based in India with a local number to assist guests to book their hotel package.</p>","originalAnswerText":"","comparableAnswerText":"","dateAnswerCorrected":null,"dateHoldingAnswer":"2021-05-24T00:00:00","attachmentCount":0,"heading":"Travel: Quarantine","attachments":[],"groupedQuestionsDates":[]},"links":[{"rel":"self","href":"/Questions/1316319","method":"GET"}]}